Shipping Policy

SHIPPING METHODS & DELIVERY TIME

What are the shipping costs?

Free Insured Worldwide Shipped: [ Free ]

United States: 7-20 working days
Canada: 10-20 working days
Italy: 10-20 working days
UK: 8-15 working days
Other countries: 15-25 working days

(*Please note that these are estimated delivery times only, therefore WOGALON not guaranteeing delivery dates.)

DHL Express Shipping: [ $25USD ] Delivery time takes 3-10 business days

When will my order be processed?

All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 1-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

*All shipping times exclude clearance/customs delays

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability

ORDER TRACKING

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. You can visit 17track.net with your tracking number for your shipment.

TAXES & DUTIES

Generally, we will mark the package as a gift to avoid tariffs as much as possible.

But if there are other expenses. Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at WOGALON. For further details of the charges, please contact your local customs office.

If you have any questions, please contact us via email wogalon2017@gmail.com